Ethiopian Cargo & Logistics Services Wins ‘Best Cargo Airline-Africa’ at the Maiden Arabian Cargo Awards

Dubai, October 24, 2023

Ethiopian Cargo & Logistics Services, the largest air cargo network operator in Africa has won the “Best Cargo Airline-Africa” award at the Arabian Cargo Awards, held for the first time in the Cargo category, on October 24 in Dubai, UAE.

Arabian Cargo Awards is a GCC-based platform with a vision to recognize those behind the success of the Cargo & Logistics Industry. It is the region’s first internet voting based award.

Congratulating the Ethiopian family on winning the award, Ethiopian Airlines Group CEO Mr. Mesfin Tasew said, “We are delighted to win ‘The Best Cargo Airline-Africa’ award at the first ever Arabian Cargo Awards. We are also pleased that the value of our contribution to the cargo & logistics business in the region has been recognized. Ethiopian Cargo & Logistics
Services is a customer focused service provider with continuous improvements. Very soon, we will inaugurate a modern e-commerce facility equipped with state-of-the-art elevating transfer vehicles and sorting machines. The new e-commerce warehouse will be solely dedicated to mail, courier and e-commerce goods and handles 150,000 tons yearly. I would like to take this occasion to sincerely express my appreciation to all the stakeholders that contributed to our continued successes.”

Ethiopian Cargo and Logistics Services, one of the major strategic business units within the Ethiopian Airlines Group, currently covers more than 130 international destinations around the world with both belly-hold capacity and 67 dedicated Freighter services deploying more than 140 airplanes including 15 dedicated freighter aircraft.

Ethiopian Cargo & Logistics Services is a multi-award-winning air cargo service provider; it is to be recalled that Ethiopian Cargo has also taken the crown for two Prestigious Awards at the Air Cargo News Awards 2023 earlier this month among others.

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Ethiopian Partners with UNICEF for Global Vaccine Distribution

Addis Ababa, Feb 17, 2021

Ethiopian Airlines, the multi-award winning and largest airline in Africa is pleased to announce that it has become one of the leading airlines in the world to have partnered with UNICEF to help secure the transport of vaccines and other life-saving supplies worldwide. Ethiopian has committed to prioritizing the transport of the life-saving supplies, ensuring measures such as temperature control and security and adding freight capacity to routes where needed.

The UNICEF Humanitarian Airfreight Initiative has been formed with leading global airlines to support the COVAX Facility, a global solution to the COVID-19 pandemic that ensures participating countries have fair access to vaccines, regardless of their income level.

Regarding the partnership, Mr. Tewolde GebreMariam, Group CEO of Ethiopian Airlines, remarked, “It gives us a great pleasure to have partnered with UNICEF in ensuring the Safe, timely and efficient transportation of life-saving supplies globally, thereby supporting access to essential services for children and families. We have invested heavily on our cargo capabilities and launched a new cold chain cargo transport equipped with simultaneous cabin temperature controlling system to efficiently distribute life-saving supplies across the world and we will discharge the global mission.”

Ethiopian Airlines has been working around the clock since the outbreak of the pandemic, delivering much needed medical supplies and PPE throughout the world in support of the global effort to fight COVID-19.

Ethiopian Airlines is proud to partner with UNICEF for the global distribution of COVID-19 vaccine, essential medicines, medical devices and other critical supplies to respond to the pandemic.

#UNICEF #EthiopianPharma #Cargowithcare

About Ethiopian:

Ethiopian Airlines (Ethiopian) is the fastest growing Airline in Africa. In its seventy plus years of operation, Ethiopian has become one of the continent’s leading carriers, unrivalled in efficiency and operational success. Ethiopian commands the lion’s share of the Pan-African passenger and cargo network operating the youngest and most modern fleet to 127 international passenger and cargo destinations across five continents. Ethiopian fleet includes ultra-modern and environmentally friendly aircraft such as Airbus A350, Boeing 787-8, Boeing 787-9, Boeing 777-300ER, Boeing 777-200LR, Boeing 777-200 Freighter, Bombardier Q-400 double cabin with an average fleet age of five years. In fact, Ethiopian is the first airline in Africa to own and operate these aircraft. Ethiopian is currently implementing a 15-year strategic plan called Vision 2025 that will see it become the leading aviation group in Africa with Seven business units: Ethiopian International Services; Ethiopian Cargo & Logistics Services; Ethiopian MRO Services; Ethiopian Aviation Academy; Ethiopian ADD Hub Ground Services and Ethiopian Airports Services and Ethiopian Express Services (Domestic). Ethiopian is a multi-award-winning airline registering an average growth of 25% in the past seven years.


Tel: (251-11)517-8913/165/529/


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Ethiopian Cargo & Logistic Service’s Media Coverage

Ethiopian Cargo & Logistics Service’s readiness to transport the COVID-19 Vaccine

News on Media Link Media Coverage
Ethiopian Cargo & Logistic Service’s FSN’s  Media Coverage
Voice of American TV’s media coverage
Globel Times
CCA online
China Daily
Global Times

Other Media News

Carnoc Media
magazine “Civil Aviation of China”.
The official website of CAAC Journal
The officia Weibo Account of CAAC Journal, which is a comprehensive newspaper issued by the Civil Aviation Administration of China (CAAC)
The official WeChat account of CAAC Journal, which is a comprehensive newspaper issued by the Civil Aviation Administration of China (CAAC)
The official Sohu account of CAAC Journal, which is a comprehensive newspaper issued by the Civil Aviation Administration of China (CAAC)
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Ethiopian Cargo & Logistics Services Wins ‘Best Cargo Airline – Africa’ Award

Ethiopian Cargo & Logistics Services, Africa’s largest network cargo operator and multi-award winner, has been crowned with the ‘Best Cargo Airline – Africa’ Award at the Air Cargo News Awards 2020. Ethiopian received the accolade for its leading role in air cargo service in Africa.

Commenting on the award, Mr. Fitsum Abady, MD Ethiopian Cargo & Logistics Services, remarked, “We are pleased to win the ‘Best Cargo Airline – Africa ’ award at the Air Cargo news Awards 2020. While the aviation industry is in its toughest time of fighting for survival, winning this award at this difficult time will mark our big achievement as major player in the air-cargo industry.

Our hard-working employees, modern fleet and state-of-the-art infrastructure coupled with operational efficiency as well as the very agile and flexible leadership that helped us in successfully navigating during the COVID 19 pandemic, have gained us this prestigious Award of Best Cargo Airline – Africa from the industry’s highly regarded Air Cargo News Award 2020 which will make us strive more as always.”

It is to be recalled that Ethiopian Cargo & Logistics Services played a leading role in transporting much-needed medical supplies across Africa and the rest of the globe thereby since COVID-19 broke out, reaffirming its solidarity with the world in the fight against the pandemic.

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A world comprising an ultra-modern passenger terminal expantion

We are happy to bring you our newly inaugurated world-class gateway to the world comprising an ultra-modern passenger terminal which blends modernity with Bio-safety to further elevate your travel experience while ensuring your health.

With a capacity to accommodate 22 million passengers annually, our spacious terminal is designed to offer you contact less and convenient experience with the help of our digitally equipped amenities.

Besides the spacious check-in, immigration, security screening, boarding gates, travellator and panoramic lifts, the new terminal also features wide shopping, restaurants, entertainment areas, fully air-conditioned and ultra-luxurious 5000 square meters lounge where you will enjoy enriching premium experience which exceeds your expectations.

Take a shower, relax your muscles with a massage and savor Ethiopia’s world-famous coffee, our new ultra-luxurious lounge has it all!

Please enjoy a virtual tour of our new terminal by clicking here.

Your Safety is our priority

We have been taking extra steps to ensure your health and comfort when you travel with us.

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Ethiopian Cargo and Logistics Services is ready to serve you 24/7

Ethiopian Cargo and Logistics Services is ready to serve you 24/7 both with scheduled and charter flights using the cabin and belly hold of our passenger aircraft in addition to our freighters.

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Keep yourself Safe from COVID-19

We at Ethiopian Airlines have prepared the below video to help our esteemed customers and Employees.

Let us draw attention to safety and prevention in order to help fight this Global health crisis.

— Stay safe —

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Ethiopian Brings Convenience to Cargo Customers through Digitized Service

Ethiopian Airlines, the Largest Aviation Group in Africa and SKYTRAX Certified Four Star Global Airline, introduced a mobile app and chatbot-assisted shipment tracking service to elevate cargo customers’ experience.

The mobile app, which is now available for Android, will bring convenience to Ethiopian Cargo & Logistics Services customers through a range of self-service features including checking flight schedule, cargo tracking and charter requests at the swipe of a finger, while the Ethiopian Chatbot enables customers to access up-to-date information and track their shipment on Messenger and Telegram.

“As a customer-centric airline, we always seek ways to better serve our customers and bring more digital options to their fingertips,” says Miretab Teklaye, Director Group Integrated Marketing Communications at Ethiopian. “The newly unveiled cargo mobile app and chatbot-assisted cargo tracking service will bring convenience for our customers allowing them to access real-time updates about their shipments and to process their charter requests. As the number of mobile app and messaging platform users grows globally, we will leverage our in-house digital capabilities to further elevate customers’ experience by taking our digital service to the platforms of their choice.”

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Ethiopian Cargo Come up with More Options for Customer’s Feedback

Customers can give us their feedback with the like or dislike direct from the email signature page of the outlook email communication.

We are waiting for your comment, as what you say is the base for how we serve you.

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Its Operations in the Wake of COVID-19 Ethiopian Cargo Recalibrates Its Operations in the Wake of COVID-19

Ethiopian Cargo & Logistics Services, the multiple award-winning and largest cargo network operator in Africa, is adapting its operations to the evolving global demand for air cargo services following the COVID-19 pandemic. In response to the current situation, Ethiopian Cargo has extended its reach to 74 destinations globally, and caters to charter flight needs anywhere in the world boundlessly, carrying much needed medical supplies in the ongoing fight against COVID-19.

In the month of March alone, Ethiopian transported a total uplift of over 45,848 tons of cargo to different parts of the world deploying both its freighters and passenger fleet. The shipments include pharmaceuticals, medical supplies and healthcare products carried with 86 charter flights using B777 freighters, each with a capacity of 100 tons, in response to the COVID-19 pandemic.

“Agility being a key part of our competencies, we have recalibrated our cargo operations and networks in light of the current demand in air cargo business,” says Tewolde GebreMariam, Ethiopian Group CEO. “We are carrying medical supplies in both scheduled and charter flights using the cabin and belly hold of our passenger aircraft besides our cargo fleet. Despite the grim situation the world is grappling with, we feel heartened by the small contribution we are making to curb further loss of lives by carrying critical medical supplies where they are needed the most. I would like to thank my colleagues at Ethiopian Cargo & Logistics Services who are working 24/7 to provide air cargo service the world needs critically in this difficult time.”

It is to be recalled that Ethiopian recently delivered medical supplies – including testing kits, masks and protective suits – donated by Jack Ma and Alibaba Group to African countries with the initiative of Ethiopian Prime Minister Dr Abiy Ahmed.

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