Ethiopian Cargo & Logistics Services Wins ‘Best Cargo Airline – Africa’ Award

Ethiopian Cargo & Logistics Services, Africa’s largest network cargo operator and multi-award winner, has been crowned with the ‘Best Cargo Airline – Africa’ Award at the Air Cargo News Awards 2020. Ethiopian received the accolade for its leading role in air cargo service in Africa.

Commenting on the award, Mr. Fitsum Abady, MD Ethiopian Cargo & Logistics Services, remarked, “We are pleased to win the ‘Best Cargo Airline – Africa ’ award at the Air Cargo news Awards 2020. While the aviation industry is in its toughest time of fighting for survival, winning this award at this difficult time will mark our big achievement as major player in the air-cargo industry.

Our hard-working employees, modern fleet and state-of-the-art infrastructure coupled with operational efficiency as well as the very agile and flexible leadership that helped us in successfully navigating during the COVID 19 pandemic, have gained us this prestigious Award of Best Cargo Airline – Africa from the industry’s highly regarded Air Cargo News Award 2020 which will make us strive more as always.”

It is to be recalled that Ethiopian Cargo & Logistics Services played a leading role in transporting much-needed medical supplies across Africa and the rest of the globe thereby since COVID-19 broke out, reaffirming its solidarity with the world in the fight against the pandemic.

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A world comprising an ultra-modern passenger terminal expantion

We are happy to bring you our newly inaugurated world-class gateway to the world comprising an ultra-modern passenger terminal which blends modernity with Bio-safety to further elevate your travel experience while ensuring your health.

With a capacity to accommodate 22 million passengers annually, our spacious terminal is designed to offer you contact less and convenient experience with the help of our digitally equipped amenities.

Besides the spacious check-in, immigration, security screening, boarding gates, travellator and panoramic lifts, the new terminal also features wide shopping, restaurants, entertainment areas, fully air-conditioned and ultra-luxurious 5000 square meters lounge where you will enjoy enriching premium experience which exceeds your expectations.

Take a shower, relax your muscles with a massage and savor Ethiopia’s world-famous coffee, our new ultra-luxurious lounge has it all!

Please enjoy a virtual tour of our new terminal by clicking here.

Your Safety is our priority

We have been taking extra steps to ensure your health and comfort when you travel with us.

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Ethiopian Cargo and Logistics Services is ready to serve you 24/7

Ethiopian Cargo and Logistics Services is ready to serve you 24/7 both with scheduled and charter flights using the cabin and belly hold of our passenger aircraft in addition to our freighters.

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Keep yourself Safe from COVID-19

We at Ethiopian Airlines have prepared the below video to help our esteemed customers and Employees.

Let us draw attention to safety and prevention in order to help fight this Global health crisis.

— Stay safe —

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Ethiopian Brings Convenience to Cargo Customers through Digitized Service

Ethiopian Airlines, the Largest Aviation Group in Africa and SKYTRAX Certified Four Star Global Airline, introduced a mobile app and chatbot-assisted shipment tracking service to elevate cargo customers’ experience.

The mobile app, which is now available for Android, will bring convenience to Ethiopian Cargo & Logistics Services customers through a range of self-service features including checking flight schedule, cargo tracking and charter requests at the swipe of a finger, while the Ethiopian Chatbot enables customers to access up-to-date information and track their shipment on Messenger and Telegram.

“As a customer-centric airline, we always seek ways to better serve our customers and bring more digital options to their fingertips,” says Miretab Teklaye, Director Group Integrated Marketing Communications at Ethiopian. “The newly unveiled cargo mobile app and chatbot-assisted cargo tracking service will bring convenience for our customers allowing them to access real-time updates about their shipments and to process their charter requests. As the number of mobile app and messaging platform users grows globally, we will leverage our in-house digital capabilities to further elevate customers’ experience by taking our digital service to the platforms of their choice.”

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Ethiopian Cargo Come up with More Options for Customer’s Feedback

Customers can give us their feedback with the like or dislike direct from the email signature page of the outlook email communication.

We are waiting for your comment, as what you say is the base for how we serve you.

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Its Operations in the Wake of COVID-19 Ethiopian Cargo Recalibrates Its Operations in the Wake of COVID-19

Ethiopian Cargo & Logistics Services, the multiple award-winning and largest cargo network operator in Africa, is adapting its operations to the evolving global demand for air cargo services following the COVID-19 pandemic. In response to the current situation, Ethiopian Cargo has extended its reach to 74 destinations globally, and caters to charter flight needs anywhere in the world boundlessly, carrying much needed medical supplies in the ongoing fight against COVID-19.

In the month of March alone, Ethiopian transported a total uplift of over 45,848 tons of cargo to different parts of the world deploying both its freighters and passenger fleet. The shipments include pharmaceuticals, medical supplies and healthcare products carried with 86 charter flights using B777 freighters, each with a capacity of 100 tons, in response to the COVID-19 pandemic.

“Agility being a key part of our competencies, we have recalibrated our cargo operations and networks in light of the current demand in air cargo business,” says Tewolde GebreMariam, Ethiopian Group CEO. “We are carrying medical supplies in both scheduled and charter flights using the cabin and belly hold of our passenger aircraft besides our cargo fleet. Despite the grim situation the world is grappling with, we feel heartened by the small contribution we are making to curb further loss of lives by carrying critical medical supplies where they are needed the most. I would like to thank my colleagues at Ethiopian Cargo & Logistics Services who are working 24/7 to provide air cargo service the world needs critically in this difficult time.”

It is to be recalled that Ethiopian recently delivered medical supplies – including testing kits, masks and protective suits – donated by Jack Ma and Alibaba Group to African countries with the initiative of Ethiopian Prime Minister Dr Abiy Ahmed.

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10 million protective masks for Switzerland

The African airline Ethiopian Airlines had a life-saving cargo on board on its flight to Zurich. The Boeing 777-200LR (cargo) brought 10 million protective masks and a total of 60 tons of medical goods to Zurich. The relief supplies were brought to Switzerland from China and carried out on behalf of the federal government.

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Ethiopian Airlines operates Virus Aid Flight to five African countries

ADDIS ABABA: Ethiopian Airlines has operated a COVID-19 aid flight with medical equipment from Ethiopia to Djibouti, Sudan, Eritrea, Somalia and Tanzania on behalf of the World Health Organization (WHO) as part of an effort to reach 95 countries most at risk from the virus

Later the same day Donald Trump announced he was cutting off funding to the WHO, accusing the organisation of “covering up the spread of the coronavirus”. As of January 2020, the US owed the WHO US$99.16 million.

The WHO cargo, shipped by the World Food Programme (WFP), includes one million facemasks and enough personal protective equipment for health workers treating more than 30,000 patients across the continent plus laboratory supplies to support surveillance and detection.

“Thanks to the government of the United Arab Emirates for its generous support of this operation, WHO’s regional logistics hub in Dubai has played a key role in making sure these supplies are prepared and shipped to where they are most needed,” said Ahmed Al-Mandhari, the regional director for the Eastern Mediterranean.

“This is by far the largest single shipment of supplies since the start of the pandemic, and will ensure that people living in countries with some of the weakest health systems are able to get test and treated, while ensuring that health workers on the frontlines are properly protected,” he added.

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Ethiopian extends its global network; uplifts 45,848 tons of cargo

Ethiopian Cargo has extended its reach to 74 destinations globally, and is catering to charter flight needs anywhere in the world boundlessly, carrying much needed medical supplies in the ongoing fight against Covid-19. Ethiopian is adapting its operations to the evolving global demand for air cargo services amid the pandemic.

Ethiopian transported a total uplift of over 45,848 tons of cargo to different parts of the world deploying both its freighters and passenger fleet, In the month of March alone. The shipments include pharmaceuticals, medical supplies and healthcare products carried with 86 charter flights using B777 freighters, each with a capacity of 100 tons.

“Agility being a key part of our competencies, we have recalibrated our cargo operations and networks in light of the current demand in air cargo business,” said Tewolde GebreMariam, Ethiopian Group CEO. “We are carrying medical supplies in both scheduled and charter flights using the cabin and belly hold of our passenger aircraft besides our cargo fleet. Despite the grim situation the world is grappling with, we feel heartened by the small contribution we are making to curb further loss of lives by carrying critical medical supplies where they are needed the most. I would like to thank my colleagues at Ethiopian Cargo & Logistics Services who are working 24/7 to provide air cargo service the world needs critically in this difficult time.”

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